I put the drive into the second sata bay of my clevo laptop and windows disk manager showed it was recognized as a drive but could not register or access any volumes. Large storage for low cost, nice looking case, runs cool, not too loud cons. Using win 10 on new ssd, wd my book backup sw does not work. Western digital my book live user manual pdf download. Wd my book essential drive not recognized on my mac. Tips for getting started with the wd my book backup drive. Tech my wd my book 4tb just stopped working with my xbox. The western digital my book essential is a clear leader in the race for the peak of external desktop drives. Its in the top 3 bestselling external hard drives and has dozens of popular alternatives in the same price range, such as wd my book or wd my passport wireless pro. Ive owned the wd my book 4tb for well over a year now, and ive never had any issues from it. After building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. Millions of people around the world trust their data to my book desktop storage.
The passport is what i have been using with my dell with no problems. Assuming its plugged in correctly, not wobbly or loose, the cable could be at fault. Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. It is designed to spin down after 10 minutes idle time, which is terrible for my usage frequency. My laptop stopped recognizing wd passport with a letter drive in explorer. The wd my passport for mac is not showing up in finder nor in disk utility. Wd my book essential 2tb corrupted and not recognized. Had an issue with wd support when i noticed that the drive did not come with the 9 digit code that would give me access to my cloud. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Hi folks, a friend of mine has given me his my book to test for him. Filled it up to about 7tb and found the drive to be slow and unresponsive at times. The wd my book does come with a variety of backup software on the drive, including the smartware pro software.
Be sure if you tap the drive that you do so firmly but not violently. From there, you will be able to update to the current available 02. Sep 26, 2016 wd my book external drive not working posted in external hardware. On other note, i did experienced some issue with my new hitachi xl2000 2tb hd. Fix wd my passport for mac not showing upnot working on mac. The drive would disconnect after a short time and could not be addresses anymore either thru windows nor linux. The bar that determines the space of the used or free disk does not appear. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. Turn on your computer and wait for the operating system to load. Heres some more info it doesnt show up in my computer or disk management however. I would like to share my experiences with the my book worldedition with you, this might save you some time.
Wd my book is a very popular and one of the more expensive options. My computer does not even detect the drive or if it does it only shows empty folders. Follow the tutorial in this article to fix the issue and recover lost data from not showing up not working wd hdd without data loss. If your product is not listed above, please visit the product page. It used to be read on my macbook pro but for no reason it just doesnt show up anywhere, not even on disk utility. Western digital wd5000h1u00 my book essential external hard drive. Reboot your mac computer to see if your wd my passport drive is not showing up in disk utilityfinder or not.
Bad dc adapter since this is the desktop version with external power. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. Feb 07, 2017 recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Tech my wd my book 4tb just stopped working with my xbox one. Also, when plugged in at boot up, it stopsfreezes computer from completing. Western digital mybook drive lock encryption failure and. I had my drive plugged in and i was transferring movies from. Wd my book external drive not working posted in external hardware.
When i tried to put together the replaced device now it wont detect it and what is even worse i dont hear the motor of the drive. Wd western digital 4tb my book external hard drive for. Western digital wd5000h1u00 my book essential external hard drive whats included. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. Nov 14, 2019 check apples disk utility to see if an external drive is showing up. Fix wd external hard drive not recognizedworking with light.
Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Western digital my book essential free downloads and. Aug 26, 2019 by the way, after you fix the problem, if your data loss from the external hard drive and need to recover, dont forget to try recoverit, one of the most professional data recovery software. Doubleclick the wd drive manager folder, which contains the software.
Disk utility is within system preferences, or you can find it using spotlight. I load up a creation tool from my laptop and chuck it into the pc to do a recovery. It powers up normally and i see the light on the hd, it reads on other macbook pros and it even gets read by my lg smart tv. If it is visible, then click the option to mount, which should make it visible on the desktop and in the external drives option in the finder menu. Therefore, plug it in if you have a power supply for it many buspowered. This is a partition on the my book drive that contains the software that will allow you to unlock the drive.
From all the articles i came across, the write protect read only issue appears to be a widespread problem that happens to users. Jan 15, 2017 i also use the wd data lifeguard diagnostics, told me have some bad sector, so i fix them, unplug and plug the usb and same error, wont load, sometimes wont even appear or the computer tells me need to format, i click on format dont want to erased and tells me the wd my book is not connect it. Fix and repair wd my passport ultra not detectedshowing up. Im not gonna brag my parents and ask them to get my. When i tried to put together the replaced device now it wont detect it and what is even worse i. Couple of times it was under computer as a cd drive. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. I let the utilities propagate the file structure, and wonder since i am doing manual backups only, if it matters that i do not follow the structure itself. You can follow the question or vote as helpful, but you cannot reply to this thread. After calling the tech support, they were really helpful in solving my problem with. Then, i decided to rip the drive out and put it in my computer and the case was next to impossible to get open though i finally got it. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. For no reason whatsoever my macbook pro wont show my wd external hd. Most of my games actually load slightly faster now, but only by a second or two.
Follow the steps below in order to eliminate the common simple issues. My western digital 1 tb external hard drive is not showing in my computer. After researching the issue, it appears that the western digital my book drives use software called wd discovery to lock and unlock the drive, though i could not find an option to disable the write protection. Sep 12, 2019 wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. How to solve my wd hard drive not recognized in windows 10. Western digital my book external desktop drive users manual. Top 6 solutions to wd my passport ultra not detected windows. The only way i can format it is via wd software wd drive manager, since my model is the 2tb raid. How i rescued my data from a 3tb wd my book external hard drive. Read speeds up to 2000mbs to decrease load times and get you into the game faster.
By the way, after you fix the problem, if your data loss from the external hard drive and need to recover, dont forget to try recoverit, one of the most professional data recovery software. Once this has been done, plug it back in and start it up again, and hopefully the device will be working. Choose initialize disk and pick one partition system between mbr and gpt. After it was recognized by my surface book and software was installed, i opened the wd app. Securely access your photos, music and files from anywhere. With windows 10 i went to settings, devices, connected devices, add a device. If you arent, open my computer and look for a cd drive called wd unlocker. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Repair guides and support for external portable storage by western digital including the my book series, my passport and others. Hello, i have a 4tb western digital mybook external hard drive. Locate the wd hard drive that going to be initialized and right click it. Plugged it into a switch and its not being recognised at all, even downloaded the wd.
Im really hopeing someone here is able to help me with this issue im having. If the drive is not getting enough power especially true with buspowered devices then the device may unmount and fail. The hdd make repeated clickingchattering noises and for all intents and purposes was dead. How to fix external hard drive not showing up youtube. This way applied to the situation that your wd hard drive shows as not initialized disk when you open disk management. May 31, 20 hello, when i connect my passport, i see that windows explorer recognizes it but the wd app does not. Hard drive is not showing up on my computer western. For windows, go to the start menu and select windows update. I put the drive into the second sata bay of my clevo laptop and windows disk manager showed it was recognized as a drive but could not. I recently purchased a 8tb my book single drive to take the load off of my 2tb passport. Wd backup sw could not find device repeatedly, even w tech support. Apple support and wd support are both worthless here, nowhere i got to find a hint about this, but after timeless hours spent on rebooting, fixing permissions and other useless tricks, i found out that. Wd my book essential not being recognized in windows 10.
Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection. My book studio edition ii storage pdf manual download. Tips for getting started with the wd my book backup drive 89 comments. I undertand the issue is selfinflicted so no need to tell me that.
Appears listed on the hard drive, but does not load. For mac, go to the apple menu and select software update. I had my drive plugged in and i was transferring movies from a drive on my computer d. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Once system operational and plugged in, it appears in device manager. Also on the computer management, doesnt appear under volume but it does under disk management is the one call. Wd my book external drive not working external hardware.
I personally do not use any of the supplied software, preferring to drag and sort my backups manually. Can anyone help me to backup the data from my hard drive. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. Hi mr jumanji the easeus finish but nothing happens, i shutdown and reboot, now the wd my book is ntfs not raw any more it also appears on the computer i can click on it, but it doesnt open give me t.
It wont format with disk utility under mac os extended journal. Last night, i was playing some gears of war 4, which is saved on the external, and decided to take a break. Shortly after the first usage i was not able anymore to safe larger data volume. I also cant see it on my computer with a different cable and power source they work fine for my own my book. Its 500 gb drive runs at 7200 rpm with up to 100 mbs transfer rates.
Connect the wd my passport hard drive to another mac computer or windows pc, which will find out if it is the incompatible file system of the drive that makes this wd my passport hard drive undetectable. Wd my book essential 2tb corrupted and not recognized initialized. Try connecting the same device with a different cable. I tried buying another one to replace the usb board and still no luck. The device was listed as working properly in device manager. Ive tried to check though the forum for a solution without much luck. It was constantly spinning down and back up within a minute. Its breakthrough 16 mb cache makes this hard drive suitable for highperformance home and business computing, as it can handle both dataintensive applications and.